Privacy statement

In this privacy statement we explain what personal data we collect and use and for what purpose. We recommend that you read this statement carefully.

Privacy Policy Maastricht Rent Service

Maastricht Rent Service Real Estate is a real estate company

Through our website we offer all kinds of services in the field of rental. In addition, we process privacy-sensitive information, also known as personal data. In some cases we work together with other organizations or companies.

We think it is very important that personal data is handled with care. Personal data is therefore carefully processed and secured by us. In doing so, we comply with the requirements of the privacy legislation. This means, for example, that we:

1. Clearly state the purposes for which we process personal data. We do this via this privacy statement;

2. Limit the collection of personal data to only those personal data that are necessary for the purposes for which they are processed;

3. First ask you for explicit permission to process your personal data in cases where your permission is required;

4. Do not pass on your personal data to third parties, unless this is necessary in order to provide the requested service or when we are legally obliged to do so;

5. When we share your details, we make arrangements with third parties to ensure, among other things, that they will not be used for other purposes;

6. Taking appropriate security measures to protect your personal data and the requirements of parties who process personal data on our behalf;

7. Respect your right to access, correct or remove your personal data at your request.

If you wish to contact us in connection with this privacy statement, you can do so via the contact details below:

E-mail info@maastrichtrentservice.nl

Opening hours Mo - Fri 8.30 - 17.30 hours

Use of personal data

When using our services and website, you leave certain information with us. This may be personal data. We do not always process all of the information below. That depends on which services and functionalities on our website you choose to use. For example, we only process your CV, motivation letter and level of education when you apply online.

Personal data

Depending on the services and functionalities you use on our website, we may process the following personal data about you:

1. name

2. company data

3. résumé

4. email address

5. function

6. date of birth

7. username

8. gender

9. IBAN

Information you fill in yourself in an open field, such as a forum post or a message in the contact form.

1. login details

2. interests

3. age

4. membership number

5. motivation letter

6. name

7. Name and address details

8. level of education

9. profile name

10. screen name

11. technical measurement data of the equipment such as IP address, MAC address, identifiers in cookies and your surfing behaviour on our websites

12. telephone number

Purposes

We process the above data for one or more of the following purposes (also depending on which services or functionalities you use):

1. To offer you the possibility to order services via our website and to make use of all functionalities and services on the website.

2. To process your order and to inform you about its progress.

3. To process your application.

4. To process your complaint or your response to a complaint.

5. To contact you about your complaint because we want to investigate it or publish (anonymously) about it.

6. To find out which topics are of interest to entrepreneurs and to determine which products or services we will test or check.

7. To communicate with you by sending electronic newsletters and/or post.

8. To offer you personalized advertisements and content on the website.

9. To send you personalized newsletters based on your interests (see also the section on profiling).

10. To process your data for possible participation in competitions and other promotions, so that we can reach you when you have won something and improve our services.

11. To answer your questions or deal with your complaints via social media, e-mail, post or telephone.

12. To improve our websites.

Provision to third parties

We will pass on the information provided by you to third parties if this is necessary for the delivery of the products you have ordered or services you have requested. For example, we use a third party for handling iDeal payments in our webshop and we give your details to the postal service to deliver the order to you.

When we provide your information to a third party, we will ensure (with an agreement) that your information will not be used for other purposes. We also agree that your data will be removed as soon as they are no longer needed.

Furthermore, we will not provide the data you have provided to other parties, unless this is legally required or permitted. For example, it is possible that the police request data from us within the framework of fraud investigations. In that case we are legally obliged to provide this information.

Profiling and cookies

We combine your personal information from various sources (such as information from your purchase of our products or services) in order to provide you with the best online experience. We also combine this information with the information you left on the website of Maastricht Rent Service.

By combining your data, we can display personalized offers and personalized content on the website that match your interests and purchase history. We can also personalize our newsletter for you in this way. In this way we can make better and more targeted offers. This prevents you from seeing content or offers on the website that are less interesting for you.

When collecting and combining your data, we use cookies. Would you like to know more about cookies? Read our cookie statement.

Securing and storing

We take appropriate security measures to limit misuse and unauthorized access to your personal information. For example, we ensure that only the necessary persons have access to the data, that access to the data is blocked and that our security measures are checked regularly.

We do not keep the data longer than necessary. This means that we keep the data for as long as is necessary to provide the service you have requested. Exceptions to this are data that we need to keep longer because we are required to do so by law.

Third party websites

This statement does not apply to third party websites that are linked to our website by means of links. We cannot guarantee that these websites will handle your personal data reliably or securely. Always read the privacy statement of this website before using the website in question, for more information about the way in which they handle your data.

Minors

If you are 16 years of age or younger, you may only use our website under the supervision of your parents or legal representatives.

Changes to this privacy statement

We may change this privacy statement from time to time. Changes will be published on our website. We will never use your details for other purposes without permission.

It is therefore advisable to consult this privacy statement regularly so that you are aware of these changes.

Inspection and modification of your data

If you have an account you can log in there to view and change your details. You can also contact us using the following details:

E-mail info@maastrichtrentservice.nl

Opening hours Mo - Fri 8.30 - 17.30 hours

In order to prevent abuse, we ask you, in case of a written request for inspection, to adequately identify yourself, by sending a copy of a valid identification document. Do not forget to shield your BSN and your passport photo on the copy. You can, for example, use the 'Copy ID' app for this.

Authority Personal data

Of course we will be happy to help you if you have any complaints about the processing of your personal data. Should you still not be able to come to an agreement with us, you also have the right under the privacy legislation to submit a complaint to the privacy supervisor, the Personal Data Authority. You can contact the Personal Data Authority for this purpose.

Entry into force

This (renewed) privacy statement came into effect on 23 May 2018.

Amendment of Privacy Statement

Maastricht Rent Service reserves the right to make changes to this Privacy Statement.